Terms and conditions

1. Introduction
1.1 These terms and conditions (hereinafter: “Terms”) apply to all bookings for services made with centralparking.nl for Schiphol Airport, Rotterdam airport, Eindhoven Airport and the Passenger Terminal Amsterdam.
1.2 The Website, www.centralparking.nl (hereinafter: “the Website”), and the trade mark ‘Centralparking Amsterdam’ are owned by Parkinclusive NL BV
1.3 The Terms contain important information and specify, inter alia, matters for which the Company does not accept responsibility.
1.4 Should you need to contact us, please email us at info@centralparking.nl or call us on 0900-1200001 or +31 (0) 20 – 3331419.

2. Car Park
2.1 When you book a car parking service with Centralparking.nl using the Website, you will be given a unique booking reference number (hereinafter: “Booking Reference”) through your e-mail.
2.2 Your booking is non-transferable, either from you to someone else or between different car parks.
2.3 Your booking is only valid at the Passenger Terminal Amsterdam for the time, date and price as is specified in your booking.
2.4 Regarding our services we inform you as follows:
(a) Services are priced per 24-hour period (hereinafter: “Day”) or part thereof. Prices can be subject to change. Quotes are valid at the time of booking only. The number of Days charged when you pre-book is based on your estimate entry of the arrival and departure time. However, if your actual arrival and departure time differs from your estimated entry, and as a result your actual time in the car park exceeds your estimated time, you will be charged for an additional Day at the drive-up tariff per exceeded Day. The aforementioned is set out to you at the entrance of the car park, and any additional charge is to be settled before you leave the car park. Please note that the aforementioned applies, regardless of the reason you are delayed, unless your delayed return is caused by the negligence of Centralparking.nl.
(b) All prices shown are in EURO and include VAT at the prevailing rate.
(c) Please ensure that your possessions are placed in a locked boot and are not on display. The Company cannot be held responsible for any loss or damage occurring to your vehicle or possessions.
(d) You are to drive carefully and responsibly in the car park. You are also to ensure that any children and animals are properly supervised and are at all times accompanied when they are in the car park. Please be aware of other vehicles, whether parked or in motion, within the car park.
(e) If present, you are to comply with all directional signage and other instructions when you drive in the car park.
(f) If you fail to collect your vehicle more than 30 Days after the date which you have specified (c.q. estimated) for exit in the (pre-)booking, please sent a notification to us specifying:
– the vehicle registration number;
– its approximate location within the car park; and
– the reason for the delay in collection and details of the expected (alternated) collection date, in default of which the vehicle will be deemed to have been abandoned. In such circumstances, providing we serve not less than 30 Days notice in writing via recorded delivery to the address provided at the time of booking, we shall be entitled to remove and sell the vehicle and deduct from the proceeds both our reasonable handling expenses and any unpaid sums for Days in which the car has been in the car park calculated at the drive up tariff. We will then remit the balance to the credit card of the person who has made the booking (unless we are notified to do otherwise in writing).
(g) The Company cannot guarantee that the location of parking spaces is a secure environment at all times.

3. Valet Parking
3.1 All prices shown are in EURO and include VAT at the prevailing rate.
3.2 When you are at the Valet Parking reception area, you are to drive carefully and responsibly. You are also to ensure that any children and animals are properly supervised and are at all times accompanied when they are at the reception area. Please be aware of all vehicles, whether parked or in motion, at the reception area.
3.3 When you have parked your vehicle at the reception area, you are responsible to:
(a) Lock your vehicle securely (but leave the key with us);
(b) Fully close all windows of your vehicle;
(c) Apply your handbrake properly;
(d) Engage any steering lock, alarm or immobilizer that you may have;
(e) Do not leave any animal or person within your vehicle;
(f) Ensure that your possessions are placed in a locked boot and are not on display.
The Company cannot be held responsible for any loss or damage, occurring to your vehicle or possessions. Any articles or personal belongings left inside the vehicle are left at your risk.
3.4 If present, you are to comply with all directional signage and other instructions when you are in the reception area.
3.5 The Company is responsible for ensuring that your car is driven carefully, and that the Company and its subcontractors are insured any damage to your vehicle which occurs as a result of deliberate reckless driving or wilful misconduct of the Company’s employees and/or subcontractors who are providing the Valet Parking service. As such, the Company will pay to you the cost of repairing any damage to your vehicle, which is caused by the deliberate reckless driving or wilful misconduct of the employees and subcontractors while they are providing the Valet Parking service.
3.6 In case of busy parking activities the Company will park vehicles on parking spaces along public roads and the client hereby agrees with this.
3.7 If you fail to collect your vehicle more than 30 Days after the date which you have specified (c.q. estimated) for exit in the (pre-)booking, please sent a notification to us specifying:
(a) the vehicle registration number;
(b) the reason for the delay in collection plus details of the expected (revised) collection date, in default of which the vehicle will be deemed to have been abandoned. In such circumstances, providing we serve not less than 30 Days notice in writing via recorded delivery to the address provided at the time of booking, we shall be entitled to remove and sell the vehicle and deduct from the proceeds both our reasonable handling expenses and any unpaid sums for Days in which the car has been in the car park calculated at the drive up tariff. We will then remit the balance to the credit card of the person who has made the booking (unless we are notified to do otherwise in writing).
3.8 The Company cannot guarantee that the location of parking spaces is a secure environment at all times.

4. Cancellations or changes to pre-bookings for Valet Parking
4.1 If you wish to cancel your booking, or part of it, you can send an e-mail to info@centralparking.nl.
4.2 The Company is to receive notice of your cancellation at least 24 hours before the car park arrival date and time of your original booking, in order to consider a refund. If you do not provide the aforementioned notice in advance, no refund shall be given.
4.3 If you request an alteration, being a reduction in the number of Days of your car park booking, the Company is to receive notice of this alteration at least 24 hours before the car park arrival date and time of your original booking, in default of which no refund shall be given. Should the alteration require additional parking Days to those indicated in your booking, an additional payment (per Day) of the Full daily rate of the relevant car park is required.
4.4 No retrospective refund will be made after the car park arrival date of your booking (as is detailed on your voucher) if you have not followed the aforementioned cancellation and/or alteration booking procedures.
4.5 No refund will be made other then explicitly provided in the Terms.
4.6 No refund will be made if a booking has not been redeemed for any reason or cancelled in accordance with the procedures as set out above.
4.7 Any Days booked and left unused will not be refunded, unless you have followed the changes to booking procedures as set out above.
4.8 No refund (only made where an amount is due) will be made unless you can provide the Company with a pre paid booking reference number. Refunds are made to the original card on which payment was made.
4.9 The Terms do not affect your statutory rights.
4.10 If the Company cancels your booking for a reason within its direct control and not due to an event beyond the Company’s control (see article 5 below), the Company will refund the amount, which the Company has received from the card of your pre-booking.

5. FORCE MAJEURE
5.1 Notwithstanding any other provision of the Terms, the company shall have no liability to you if it is prevented from, or delayed in performing, its services and/or obligations by acts, events, omissions or accidents beyond its reasonable control, including (without limitation) war or threat of war, riots, civil strife, terrorist threats or activity, industrial disputes, natural and nuclear disaster, fire, flood, storm, theft, vandalism, adverse weather conditions, government regulations, closure or congestion of airports, and/or cancellation or changes of schedules by airlines, tour operators or cruise line operators or any default of subcontractors.
5.2 Except when explicitly stated in the Terms, the Company shall not be obliged to either refund any pre-payment made by you, or make any other change to your booking in the event that you wish to alternate or cancel your booking due to an event as mentioned in article 5.1.

6. Liability & Indemnification
6.1 To the fullest extend permitted by law, the Company is not liable for any claims, costs, charges, damages, expenses or losses (hereinafter: “Losses”) arising from destruction, loss, theft of or damage to the vehicle, except to the extent that the Losses are directly caused by the deliberate reckless driving or willful misconduct of the employees and/or subcontractors of the Company while providing service.
6.2 Notwithstanding any other provision of the Terms, the Company shall not be liable, whether in negligence, in contract or in any other basis whatsoever, for:
(a) any indirect, incidental or consequential loss or damages;
(b) any loss of profits or revenues, loss of enjoyment, loss of data, or loss of earnings.
(c) any Losses arising from destruction or theft of or from the vehicle or damage to any articles of personal belongings inside the vehicle.
6.3 Should you believe that there is a claim against the Company, such claim should be notified to the Company within 24 hours of discovery of the loss, theft, damage or destruction, which notice is to be given in writing to the e-mail address as is listed in article 1.4, in default of which all rights of action will expire.
6.4 A claim can only be processed by Centralparking Amsterdam if you provide us with:
i) a photo of the vehicle without the damage in question as well as;
ii) a photo of the vehicle with the damage in question, provided that:
(a) a photo of the vehicle without the damage in question is taken at the moment of delivery of the vehicle to Centralparking Amsterdam in the presence of an Centralparking Amsterdam employee / driver, or otherwise provable taken at the moment of delivery of the vehicle to Centralparking Amsterdam, and that;
(b) a photo of the vehicle with the damage in question is taken at the moment of the vehicle being returned to you after our services in the presence of an Centralparking Amsterdam employee / driver, or otherwise provable taken at the moment of the vehicle being returned to you after our services.
6.5 You hereby warrant and agree that you and/or (if you are not the owner of the vehicle) the owner of the vehicle, releases and indemnifies the Company from and against all liabilities, claims, damages, losses, costs and expenses of whatever nature and howsoever occurring that arise out of or is in any way connected with the vehicle and/or it’s accessories. This indemnification does not apply to the extent that liabilities, claims, damages, losses, costs or expenses are directly and solely caused by deliberate reckless driving or wilful misconduct on the part of the Company.

7. General
7.1 Any contract between you and the Company (made via the Website) is governed
by Dutch law. Therefore, Dutch law governs all disputes that may arise. The court
of Amsterdam has exclusive jurisdiction regarding a dispute.
7.2 We reserve the right to change the Terms, but once you have made a booking the Terms which apply are those which were on the Website at the time of booking. However, please do not assume that the Terms, which applied on one occasion, will continue to apply when you decide to book again. We recommend that you always read the Terms before booking to satisfy yourself that you accept them.
7.3 The Terms constitute the entire agreement between you and the Company with respect to the sale of the relevant services.
7.4 In general, all rights of action will expire one year after the service is provided

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Schiphol Amsterdam Airport
Eindhoven Airport
Rotterdam The Hague Airport
Haven Amsterdam / Passengers Terminal Amsterdam

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Tijd invullen die u verwacht met de auto op de luchthaven of terminal aan te komen
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Verwachte aankomsttijd van het vliegtuig op luchthaven of de boot bij de terminal invullen
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State the expected arrival time of your flight. Call us when you have landed to let us know when you want your car to be ready.
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Payment methods

Video: How does Valet Parking work?

What is Valet Parking at Schiphol?

Why Should You Choose Centralparking?

  • Quality and Diligence
  • Changes and cancellations are free of charge
  • No-fuss, safe and personal
  • Experienced and qualified
  • Let Charles park your car

Charles parks your car

I'm Charles, the driver (valet) that will be meeting you at Schiphol, Rotterdam or Eindhoven airport or at the Passenger Terminal Amsterdam. I'll make sure that your car is properly parked at our secure parking facilities and that your car is returned to you safe and sound.

Centralparking Driver
Charles

Valet Parking at airports and cruise terminals

Parking at Dutch Airports and Cruise terminals can be quite expensive. More and more people are discovering the advantages of Valet Parking when departing from Schiphol, Eindhoven Airport, Rotterdam Airport or the Passenger Terminal Amsterdam. You can drive directly to the departure terminal, where one of our drivers will meet you. They will then drive your car to one of our secured parking premises outside the airport or cruise terminal. Upon your retu, one of our drivers will be waiting for you with your car. You can then quickly be on your way home or to the office.

Short or long-term parking at airports

Whether you opt for long or short-term parking at the airport or cruise terminal, valet parking always offers fast service using professional drivers. We have drivers available 24/7 to offer you prompt assistance. And if you need last-minute parking service, we will also be able to help. With 7 years’ experience in offering professional valet parking services throughout the Netherlands, we now provide valet parking to hundreds of travellers every day.

Centralparking

Centralparking offers valet parking services at Schiphol Amsterdam Airport, Eindhoven Airport, Rotterdam, The Hague Airport and the Passengers Terminal Amsterdam. Every year, tens of thousands of travellers use Centralparking’s outstanding valet parking service. These customers choose Centralparking because it allows them direct access to the departure area of the airport or cruise terminal, with no hassle: there’s no need to look for a parking spot – we simplypark your car for you. And on your retu, your car will be waiting for you in the same place, allowing your travel home to start immediately. Our customers are willing to pay a fair price for a professional parking service at the airport or cruise terminal.

Safe and Reliable

The quality of the Valet Service
Centralparking has 7 years' experience and parks nearly 80.000 cars annually. Centralparking is fully insured at every Valet Parking Service at Schiphol.

Your Drivers

Parking your car should be our concern, not yours
Regardless of the make or model, your car will be handled with the utmost care. We are continuously training our employees to be safe and courteous drivers.

Partners of Centralparking

Our Partners
We are proud of our long term cooperation with various airlines and travel agencies who endorese the same high standards of service.
© 2017 - Centralparking